Cant create a new user in vtiger 6.5

ninanina
in VtigerCRM Help
I am trying to creat a new user but after i save it doesnt show the new user to the user list. I checked in db and saw that the user_id and the user_role is stored to vtiger_user2role.It is not stored to the table vtiger_user .Please can you help me with this problem?
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